Today's awful!!

OMG, a few hour ago I feel so dissapointed and mad. My internet connection suddenly dead when I was doing my work, arg!! So I called their customer service directly but there is no answer, just, "sory, our service now is busy, try again in few minute later...". But when i called again after a half hour, i still got that replay. Urggg!! So I try to fixed it myself. I really-really need internet connection to send an email for my work, T_T. Fortunately, My effort is works!! My internet connection is running again, XD~. But still, i just think how useless their customer service is!!